Terms Of Business Agreement (TOBA)


Who we are

We are Eventware Ltd trading as ‘Vento’ incorporated and registered in England and Wales with company number 13456355. Our registered office is 4th Floor, 107 Fenchurch Street, London, EC3M 5JF. Eventware Ltd is an Appointed Representative of Advent Solutions Management Limited trading as OneAdvent, company registration number 04092670, registered address C/O Browne Jacobson LLP, 15th Floor, 6 Bevis Marks, London, EC3V 5JF. Advent Solutions Management Limited (‘OneAdvent’) is authorised and regulated by the Financial Conduct Authority and listed on the financial register under number 308751. These details can be referenced on the Financial Services Register here: https://register.fca.org.uk/

Our Insurance Services

We offer Event insurance covering Event Cancellation, Public Liability, Employer Liability, Property and Money.

We will:

  • In respect of sales, provide you with factual information about the protection this insurance and its additional coverage options provide, including its price.
  • Provide you with indicative insurance quotes.
  • Secure insurance cover for you on your instructions, and
  • Arrange for the administration of your insurance policy and invoicing of insurance premium.

You will not receive advice or a recommendation from us in relation to the insurance products we offer. You are entirely responsible for deciding whether or not to purchase the insurance product.

Vento acts as agent of Convex Insurance UK Ltd, company registration number 11796392, which insures all policies transacted under this agreement. Convex Insurance UK Limited’s registered address is 52 Lime Street, London, EC3M 7AF United Kingdom and are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register Number 840616).

Product Documentation

You should review the policy documents carefully to ensure they accurately reflect the cover, conditions, limits, and other terms that you require. Particular attention should be paid to policy conditions and warranties as failure to comply with these could invalidate your policy. Claims can arise, under certain types of insurance contract, for a period after the expiry of the policy. It is therefore important that you retain and keep safely all documents associated with your policy.

What to do if you have a complaint?

In the event that you are unhappy with the service we have provided to you and you wish to make a complaint, you should contact our complaints team on:

Tel: +44 (0)7919 603 210
Convex Insurance UK Limited
52 Lime Street
London EC3M 7AF
United Kingdom

Are we covered by The Financial Services Compensation Scheme (FSCS)?

We are covered by the Financial Services Compensation Scheme (FSCE). You may be entitled to compensation from the scheme if we cannot meet our obligations.

Our Earnings

We are paid by way of a pre-agreed coverholder commission which we receive from Convex Insurance UK Ltd. We may also receive additional income by way of a profit commission from Convex Insurance in recognition of the overall profitability of our delegated underwriting agency with them.

We will not charge you any fees in addition to our earnings as described above.

You are entitled at any time to request information regarding any commission which we may have received as a result of placing your insurance business with the insurer.

Demands and Needs Statement

This product meets the demands and needs of those who wish to insure their event for Public Liability, Employer Liability, Property and Money and to insure themselves against any necessary and unavoidable costs they incur due to the abandonment, cancellation, curtailment, interruption, postponement or relocation of an insured event.

You should read and check all insurance documents issued to you and ensure that you are aware of the cover, limits and other terms that apply to your specific circumstances and what to expect should you need to make a claim.


Each party will treat information received from the other relating to this agreement as confidential and will not disclose it to any other person not entitled to receive such information except as may be necessary to fulfil their respective obligations in the conduct of the insurance business or as may be required by law or a regulatory authority.

Data Protection

We will collect, use and share your personal data as set out in our Privacy Policy

Law and Jurisdiction

These terms of business shall be governed by and construed in accordance with English law. In relation to any legal action or proceedings arising out of or in connection with these terms of business we both irrevocably submit to the non-exclusive jurisdiction of the English courts.